Privacy Policy

1. Information We Collect

Personal Information

When you create an account, contact us, or use our services, we may collect:

• Name and email address
• Company name and job title
• Phone number (if provided)
• Billing and payment information
• Website domains you submit for analysis

Usage Data

We automatically collect information about how you use our services:

• Browser type and version
• Operating system
• IP address and geolocation data
• Pages visited and time spent on our platform
• Features used and actions taken

Cookies and Tracking

We use cookies and similar technologies to enhance your experience, analyze usage patterns, and provide personalized content. You can control cookie preferences through your browser settings.

2. Third-Party Platform Integrations

AEO allows you to connect accounts from third-party platforms to publish, schedule, and manage content across multiple channels. When you connect any third-party account, we access and process data through that platform's official API.

Currently supported platforms

• Facebook (Pages)
• LinkedIn (Personal Profile and Company Pages)
• Instagram (Business Accounts)
• Threads

Additional platforms coming soon: X, YouTube, Pinterest, Reddit, Telegram, Discord, Medium, WordPress, Blogger, Slack, Zalo OA.

Data we access from connected platforms

When you connect a third-party account, we may access the following depending on the platform and the permissions you grant:

• Basic profile information (name, profile picture, email, platform user ID)
• Pages, channels, or organizations you administer
• OAuth access and refresh tokens required to perform actions on your behalf
• Content you create, schedule, or publish through AEO (posts, media, captions, metadata)
• Engagement and analytics data on content you've published through AEO (e.g., likes, comments, reach)

How we use third-party platform data

• To authenticate your identity and link your platform accounts to AEO
• To publish, schedule, and manage content on your connected accounts at your direction
• To display your connected profiles, pages, and content within the AEO dashboard
• To provide cross-platform analytics and insights on your published content

Data sharing

We do not sell, rent, or share data obtained from third-party platforms with any external parties for advertising or marketing purposes. We share data only with infrastructure service providers (hosting, database, encryption services) under strict confidentiality agreements, and only as necessary to operate AEO.

Data storage and security

• All OAuth access tokens are encrypted at rest using industry-standard encryption (AES-256)
• All data transmission occurs over TLS/HTTPS
• Access to platform data is restricted to authorized AEO systems and personnel
• Tokens are scoped to the minimum permissions required for the features you use

Data retention and deletion

• You may disconnect any third-party account at any time from your AEO Channels settings
• Upon disconnection, AEO revokes the access tokens and deletes associated profile data within 30 days
• You may request full data deletion by contacting [email protected]
• All deletion requests are processed within 30 days

Your rights

You have the right to:

• Access the third-party platform data we store about you
• Request correction or deletion of your data
• Revoke AEO's access to any connected account at any time, either through AEO settings or directly via the respective platform's app permissions page
• Receive a copy of your data in a portable format

Compliance with platform terms

Our use of data from third-party platforms complies with each platform's developer terms and policies, including but not limited to:

• Meta Platform Terms (Facebook, Instagram, Threads)
• LinkedIn API Terms of Use
• X Developer Agreement
• YouTube API Services Terms of Service
• Google API Services User Data Policy (for YouTube/Blogger)
• Additional platform-specific terms for each integration

We will not retain, use, or share data from any third-party platform in a manner that violates that platform's developer terms.

Revoking access

You can disconnect AEO from any platform at any time via:

• Your AEO Channels settings page, or
• The respective platform's connected apps page:
  • Facebook / Instagram / Threads: Meta Business Apps
  • LinkedIn: Permitted Services
  • X: Connected Apps
  • YouTube: Google Account Permissions

Contact

For questions about how we handle data from third-party platforms, contact us at [email protected].

3. How We Use Your Data

We use the information we collect for the following purposes:

4. Cookies & Tracking

We use different types of cookies and tracking technologies:

5. Data Security

We take the security of your data seriously and apply industry-standard safeguards to protect it against unauthorized access, alteration, disclosure, or destruction.

6. Your Rights

Depending on your location, you may have the following rights regarding your personal data:

7. Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us:

We reserve the right to update this Privacy Policy at any time. Material changes will be communicated via email or prominent notice on our website.