Frequently asked questions.
Can’t find what you need? Browse the answers below or reach out to our support team.
- 01How many prompts can I generate on the Free plan?
- Up to 20 per month. Upgrade anytime for unlimited prompts.
- 02How much content can I create on the Free plan?
- Free projects can create up to 10 posts in total: articles you write in the editor, plus the AI social posts and translations made from them. AI-written articles (AI Writer) need Pro, at $0.10 per generated content.
- 03Which AI engines do you monitor?
- ChatGPT, Bard, Bing Chat, and select open-source LLMs.
- 04How do I cancel my subscription?
- Go to Account → Billing and click “Cancel Plan.”
- 05How long does it take to see results?
- Most users see improvements in AI visibility within 2-4 weeks of implementing our recommendations. Initial analysis results are available immediately after your first scan.
- 06Can I track multiple websites?
- Yes! Pro and Enterprise plans support multiple domains. Free plan users can track one domain at a time.
- 07What makes your platform different from traditional SEO tools?
- We specifically focus on AI search optimization (SEO/AEO), monitoring how AI systems like ChatGPT and Bard reference your content, which traditional SEO tools don't cover.
- 08Do you offer API access?
- API access is available for Enterprise customers. Contact our sales team to discuss your integration needs.
- 09How accurate is your competitor analysis?
- Our AI models analyze hundreds of queries daily across multiple AI platforms, providing 95%+ accuracy in tracking brand mentions and citations.
Still have questions?
Our support team is here to help. Reach us through the contact form or at [email protected].